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Information for Clients

 Appointment times (as available, please inquire) 

Tuesdays: 1pm, 2.30pm, 5pm, 6.15pm

 Wednesdays: 9.30am, 11am, 3.30pm, 5.00pm

Thursday: 9.00am,10.30am,12noon

Length of Sessions:

Individual sessions: up to 75 minutes,

      Couples and family sessions: up to 75 minutes.

Fees:

Individual sessions: $150  (75 min session)

Couples and family sessions $150 (75 min session) 

(When you pay $150 you are getting 90 mins of care. I find 75 min session allows for unhurried deeper,

more experiential work and then session recap/reflection, I also spend up to 15 mins on your post session notes and sending out relevant resources to you - thus effectively my rate is $100 per hour) 

Winz & Work Place support subsidies may be available for sessions.

Clients will be invoiced by email, with fee to be paid within 7 days of session.

Frequency & Number of Counselling Sessions: 

One - Off: Sometimes, we just need someone to help us with one specific issue. One session may be all you need to have your issues heard, and some questions asked to realign your thinking and direction.

Or maybe you have had individual or couple counselling with your partner for several sessions

and just need a quick check-in like a WOF check-up.

3 - 4 Sessions: One session may open more issues than you thought and you may find 3-4 sessions more adequate to help you get back on track and live the life you want to be living.

 How long does couple work take?  

Relationship work with couples generally takes longer and putting a number on it can be misleading. 

Two or more people and years of getting off track with each other, childhood attachment wounds, patterns of negative behaviour and communication can take considerable time to change.

It takes a bit of time. It is worth the work.

Included in couple work is working with each person individuals as well.

We work over a period of weeks to change default moods, 

 long-held limiting beliefs, or attachment/trauma issues..

We can discuss the frequency and number of sessions that would be most helpful at your first session.

If possible, weekly is best, especially initially, but depending on your schedule and available funds,

we'll work out a plan that helps you do the work you want to get done,

either individually or in your relationships.

Cancellation Policy:

Please cancel your appointment outside of 48 hours of your scheduled appointment. This allows someone else to have the slot. If you cancel within 48 hours, you will be charged 50% for the session.

If you cancel within 24 hours of the appointment time you will be charged 100% of the session fee..

Confidentiality:

Confidentiality is an important part of counselling.

You need to feel safe and comfortable to share your private or intimate issues or concerns.

At Heart and Mind, you will experience a welcoming and safe environment in quiet and private premises.

As a member of a professional counselling body,

I adhere to a strict code of ethics where confidentiality, respect, and care are assured. 

The exception to this confidentiality is where there may be a threat to the safety of others or oneself.

If I have any concerns regarding this, I will discuss it with you

and with your consent make a plan on who we can call on to get the help you need. 

As a professional counsellor, I am trained to listen with interest and attention to detail.

I am respectful, empathic and non-judgmental. 

I will let you know in our first session if I feel that your concerns are beyond my ability to help, and there will be no charge. I will refer you to someone who has specialist skills to take you forward.

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